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Full Circle Solutions Inside the Competency Management Industry
February 2007

Competency Management News-To-Use

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    In This Issue
  • Competency Management Best Practices
  • New White Paper - Common Competency Management Pitfalls
  • Upcoming Webinars
  • Avilar Events
  • Industry News - Elliot Masie and Conversations with Leaders in Learning

  • New White Paper - Common Competency Management Pitfalls
    woman in room



          Twenty-Seven Competency Management Project Tips Offered in New Avilar White Paper
            Avilar released a white paper this week entitled Common Competency Management Pitfalls: How to Avoid Detours on the Road to Talent Management. The white paper, written by Avilar’s Director of Workforce Solutions Christine Hipple, includes 27 tips on how to avoid mistakes commonly made on competency management projects.
              The white paper is divided into three sections; Planning Pitfalls, Competency Model Pitfalls, and Execution Pitfalls. Each section includes three mistakes, and for each mistake there are three avoidance tips, making 27 competency management project tips within the paper. The complimentary white paper is currently available on Avilar’s website, www.avilar.com.
                “As a true believer in competency management and its benefits to all organizations, I hate to admit to the difficulty and downsides, but as with any large-scale project there are plenty of areas for mistakes,” says Hipple. “The key is to learn from the mistakes of others and do the project right from beginning to end. I, and the other consultants at Avilar, created this paper because we know that everyone who reads it will take at least one of the tips, probably several, apply it to their projects, and see better results in the end.”
                  The white paper is full of stories from consulting projects that create concrete examples for the reasoning behind the tips. In one example, Hipple cites a company that had no consistency in the wording of their competency model. Each department composed their own model and when it came time for leadership to make decisions based on the assessment data, they were unable to understand the results because of the technical definitions. The client had to take an unnecessary step of translating the assessments into a language everyone could understand. As a tip, Hipple recommends that model writers “make assessments more accurate by defining non-technical skills in observable, behavioral terms and avoiding technical jargon.”
                    When asked about the decision to share such a wealth of consulting advice in this white paper, Hipple responded, “This white paper is aligned with Avilar’s approach of practicality and grounding consulting advice in best practices. What better way to prove Avilar’s approach than by demonstrating our use of those principles?”
                      Several decades of competency management project experience were compiled by Hipple and other Avilar consultants, including Director of Competency Management Hal Gerrish. Hipple says these stories are just a sample of their consulting experience.


                        Upcoming Webinars

                          Complimentary Webinars by Avilar Consultants, Directors and Developers
                            CM 101: Information and Q&A Session
                            March 14th 11am EST
                            A short information session will be held to describe the activities to take place as part of "CM 101: Competency Models that WORK." This information session will discuss the benefits of the activities taking place, what you will bring back to your organization, how the workshop will contribute to your career development, as well as the background of the workshop director, Christine Hipple. Following the session will be a question and answer period. Register for this presentation.
                              Webinar - Success Stories in eLearning
                              April 24th 2pm EST
                              Take a tour with Joe Jaynes, Avilar’s Director of Customer Operations, to several different companies and see how they’ve leveraged their LMS to solve unique training issues. From the healthcare training organization that has served the needs of over 100,000 hospital employees to an industry association that has taken their conference seminars online. There is no charge associated with this event. Register for this presentation.
                                Webinar - Competency Management Pitfalls: How to Avoid Detours on the Road to Talent Management
                                April 26th 2pm EST
                                Due to the popularity of this webinar, Avilar's Director of Workforce Solutions and twenty-year competency management veteran Christine Hipple will present the webinar done earlier this year. Hipple will discuss some of the avoidable wrong turns and give over 25 tips to help you stay the course in your competency management project. There is no charge associated with this event. Register for this presentation.


                                  Avilar Events






                                            Avilar will be present at the following conferences:
                                                IHRIM HRM Strategies Conference & Technology Exposition
                                                Houston, TX
                                                May 20-23, 2007
                                                h ttp://ihrim.org/events/2007spring/index.asp
                                                  ASTD International Conference and Exposition
                                                  Atlanta, GA
                                                  June 4-6, 2007
                                                  http://astd2006.astd.org/sub_learnmore_ast d2007.htm
                                                    SHRM Annual Conference & Exposition
                                                    Las Vegas, NV
                                                    June 24-27, 2007
                                                    http://sh rm.org/conferences/annual/


                                                      Industry News - Elliot Masie and Conversations with Leaders in Learning


                                                        Elliot Masie and Podcasts with Leaders in Learning
                                                          Brooke Thomas from Elliot Masie's team at the MASIE Center conducted nine interviews of presenters of Mini-Seminars at Learning 2006. The interviews are based on key learning challenges these learning leaders face in their organizations and careers. Interviews include:
                                                          • Robert Parry from Western Internal University on Engaging Students in the World of Online Learning
                                                          • Michael Sunnarborg from Target on Impacts and Benefits of Bended vs. Instructor Led vs. e- Learning
                                                          • Catlyn Gregory of Deloitte Touche Tohmatsu on How to Get Stakeholders' Acceptance for Something New, Nifty and Cool, Instead of Doing the Same Old Thing
                                                          • Barbara McKnight from Countrywide Home Loans on Holding Learners Accountable After a Learning Event
                                                          To view these and the other five conversations please visit http://ww w.learningwiki.com/topics


                                                          Competency Management Best Practices

                                                          Avilar Offers Best Practices in PDF Form

                                                            Over the last few months Avilar has released several competency management best practices. They have been posted on the Avilar website for viewing but are now also available as PDFs. Now you can print off the best practices as reminders or to share with your colleagues.
                                                              The PDFs are available on the Avilar website or you can download them below. We hope you enjoy them.
                                                                For questions pertaining to Avilar Best Practices or Avilar solutions or services, please contact David Galvin at 205-437-9320 or by e-mail at galvin@avilar.com.
                                                                  Total Quality Management
                                                                  With stringent measurement requirements and deadlines, this technology manufacturer Director of Training was presented with a certification challenge by the President and very little time to accomplish it. But with the correct tools he found the challenge would not only be met, it would revolutionize how the organization trained and managed its workforce.
                                                                  View PDF
                                                                    Preparing for Mergers & Acquisitions
                                                                    Prior to one of the largest bank mergers in history, this banking client made two pre-acquisition workforce goals; to measure the competency levels of its workforce for staffing, and to align training with the client’s organizational goals. The following successful merger is a testament to the proactive nature of this industry-leading organization.
                                                                    View PDF
                                                                      Better Project Teams
                                                                      This engineering contractor found that with competency management, improving project team success rates could be done more effectively by supplying their project management system with better information about the skills of their talent pool. The client found that competency management was integral to project team optimization.
                                                                      View PDF
                                                                        A Certification Challenge
                                                                        This large electrical engineering and electronics company knew competency management was an efficient route to maintaining a competitive advantage, winning contracts and forecasting training.
                                                                        View PDF
                                                                          An Unintentional Competency
                                                                          Management Use

                                                                          This Fortune 50 company manufacturing plant found that a competency management solution was valuable far beyond its original intent.
                                                                          View PDF

                                                                            View Best Practices on the Avilar site
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